Subway North Road
Welcome to Subway North Road, a popular destination nestled on the bustling North Road in Cardiff. Known for its fresh sandwiches and convenient location, this eatery presents a mix of rave reviews and critical feedback, creating a vibrant canvas of customer experiences.
The Subway North Road deviates from the norm with its various offerings, primarily focusing on customizable subs. While the quality of food garners appreciation, the customer service experiences can be a mixed bag. One frequent visitor, Adam Perfect, noted that while the food met expectations, certain staff members displayed a less-than-friendly demeanor, particularly during the ordering process. Thankfully, not all interactions are tainted; the salad staff and cashiers often shine with friendly service, enhancing the overall ambiance.
- Customer Feedback: Several customers have voiced their concerns about the inconsistencies in service. For instance, both Adam Fox and Ken highlighted frustrating experiences with service delays and lack of effective communication when ordering or redeeming offers. Yet, feedback like Luke's reminds us of the joy Sandwich lovers find in the delightful offerings available, such as the great variety of side options and scrumptious cookies.
- Highlights: One notable mention is the commitment to accommodating dietary preferences, with staff changing gloves for vegan or vegetarian orders, catering to a wider audience that appreciates thoughtful service.
- Menu Favorites: From the classic footlong sandwiches to seasonal offers, the menu is designed to satisfy various tastes, bolstered by the availability of delicious cookies renowned among regulars.
In conclusion, Subway North Road stands out as a food haven that promises an array of flavors, alongside an evolving customer service experience. While there's room for improvement in staff interactions, the core offerings remain delightful. Swing by and explore what this branch has to offer – perhaps you’ll leave with a warm cookie and a satisfied smile!
Subway North Road Menu
Location
Address: North Road, Cardiff, Cardiff CF14 3
Phone: (292) 062-7387
Last Reviews
-
Author: Adam Perfect
Like others have said befor! Food is ok, but the staff was kinda rude.... Especially the person that takes the orders with the bread etc. How she said what bread etc eyes rolling and with attuide quiet a mid age woman possibly in s + The salad person was amazing and the cashier was top notch and respectful with a big smile and is happy to wish everyone a nice day etc, She basically kept her self to her self !Day: Thursday th March!
-
Author: Adam Fox
Like others have mentioned - I have been in touch with the store a couple of times about not being able to redeem offers they are signed up for ( free cookies with a sub, footlong for £. etc) - just to receive a generic response back from the owner. Will not be visiting again.Update - I went back due to a recent Footlong for £. offer and scanned and paid first - and I got the offer this time. Not sure if it is just hot and miss? Will continue to pay first and see how I get on.
-
Author: Ken
Parkfield house, Cardiff.What an absolute disgrace, over minutes waiting for a sub. Staff completely useless with a whomever shouts loudest gets served first regardless of order time. Watched several orders come in after mine and be prepared before mine. When I spoke up, I was advised will do yours next, my response, no just do it in order, still got mine next which is unfair on those waiting longer than me. Installing those order machines is the worst thing you could have done.
-
Author: Jared Edwards
Driver hung up in a mood when giving repeated instructions. I ALSO put on the notes, also sent instructions direct to courier, I'm disabled so cannot walk, also said in notes. Driver still expected me to meet him. Rang up Subway to complain about Driver and woman I Spoke to said ok and also hung up, absolutely disgusting service but amazing food.